Privacy Policy

Introduction

This Privacy Policy explains how Golden Creeper Homestay ("we", "us", "our") collects, uses, and safeguards information when you visit www.goldencreeper.in or interact with us regarding a stay at our property in Kodaikanal.

By using this website or contacting us, you agree to the practices described below.

Information We Collect

• Contact details you share directly with us (such as your name, phone number, and email address) when you call, email, or message us about a booking or enquiry.
• Booking details processed through third-party platforms such as Airbnb. We receive only the limited guest information that those platforms share with hosts.
• Anonymous usage data collected automatically when you visit our website, including pages viewed, approximate location, device and browser type, and referring source. This is gathered through Google Analytics.
• Cookies and similar technologies used by Google Analytics to measure how visitors use the site. No personally identifying cookies are set by us.

How We Use Your Information

• To respond to your enquiries and confirm, manage, or coordinate your stay.
• To communicate important information about your booking, check-in, or the property.
• To understand how visitors use our website so we can improve content, performance, and the overall guest experience.
• To comply with legal, tax, or local hospitality requirements where applicable.

How We Share Your Information

We do not sell or rent your personal information. We only share information in the limited situations below:

• With our on-site caretaker and housekeeping team, strictly for coordinating your stay.
• With booking platforms such as Airbnb, where the booking originated, in line with their own policies.
• With service providers who help us operate the website (e.g., Google Analytics) under their respective terms.
• When required by law, regulation, or a lawful request from public authorities.

Analytics & Cookies

Our website uses Google Analytics to collect aggregated, anonymous statistics about site usage. This data helps us understand which pages are useful and where visitors come from.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, or by disabling cookies in your browser settings.

Third-Party Links

Our website contains links to third-party services such as Airbnb, Google Maps, and email or phone applications. We are not responsible for the privacy practices of those services. Please review their respective privacy policies before sharing information with them.

Data Retention

We retain enquiry and booking-related information only for as long as needed to serve you, maintain accurate records, and meet any applicable legal or accounting requirements. Anonymous analytics data is retained per Google Analytics defaults.

Data Security

We take reasonable steps to protect the limited information we hold against loss, misuse, and unauthorised access. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

Your Rights

• You may ask us what personal information we hold about you.
• You may request correction of inaccurate information.
• You may request deletion of your personal information, subject to any legal record-keeping obligations.
• You may withdraw consent for further communication from us at any time.

Children

Our website and services are not directed at children. We do not knowingly collect personal information from children. Bookings involving minors are made and managed by an accompanying adult.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page. Material changes will be reflected in the revision date below.

Contact Us

For any questions about this Privacy Policy or about the information we hold, please contact us:

• Email: goldencreeperkodai@gmail.com
• Phone: +91 78459 17990
• Address: 14/26-1, Kurinji Andavar Temple Road, Kodaikanal – 624 101